Fantasy Cricket FAQs

Frequently Asked Questions

Welcome to the MyGround11 FAQ section! We've gathered a list of frequently asked questions to assist you in exploring our platform effortlessly. Should you require additional help, our support team is readily available to assist you.

MyGround11 offers a fantasy sports experience where you can assemble virtual teams comprising real-world athletes. Your team's performance is tied to the actual performances of these players in live matches.

Signing up is simple:

  1. Visit www.myground11.com.
  2. Download the MyGround11 Fantasy Sports App
  3. Click on the "Sign Up" button.
  4. Fill in the required details, such as your email and mobile number.
  5. Alternatively, you can sign up using your Google or Facebook account for quicker access.

If you've forgotten your password:

  1. Navigate to the login section and select the 'Forgot Password' option.
  2. Enter your registered email address.
  3. You'll receive an email with instructions to reset your password.

No, each user is allowed only one account on MyGround11. Creating multiple accounts violates our Fair Play Policy and can lead to suspension or termination of all associated accounts.

To update your profile:

  1. Log in to your MyGround11 account.
  2. Navigate to the "Profile" section.
  3. Click on "Edit Profile" to update details like your date of birth, address, and state.

Note: Once verified, certain details like your name and email address cannot be changed.

If you haven't received a confirmation email:

  1. Check your spam or junk folder.
  2. Ensure that you entered the correct email address during registration.
  3. Add support@myground11.com to your contact list to prevent future emails from going to spam.

If the issue persists, please contact our support team for assistance.

Absolutely! MyGround11 is designed for both beginners and seasoned players. Visit our "How to Play" section for a comprehensive guide to get started.

To participate in our Refer and Earn program:

  1. Share your unique referral code with friends.
  2. When they sign up using your code, verify their account, and make their first deposit, you'll receive a bonus, and so will they.

Terms and conditions apply. For comprehensive details, please visit our 'Refer and Earn' section.

Yes, fantasy sports are considered games of skill in India and are legal in most states. However, due to specific state regulations, users residing in Assam, Telangana, Andhra Pradesh, Nagaland, and Sikkim are currently restricted from participating in paid contests on our platform.

For any queries or assistance:

  1. Email: support@myground11.com
  2. Help Center:Visit the "Support" section on our website for FAQs and live chat options.

We hope this FAQ section has addressed your queries. Enjoy playing on MyGround11, and may your fantasy teams bring you success!

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